Due to wanting to make our shipping system easier than ever we’ve decided to offer two shipping options. We now only offer standard shipping for $10 and express for $15, regardless of how much you order. Both shipping options include tracking.
For privacy reasons we have decided to now only offer local collection on our mask orders. If you are a repeat customer of Meagan Jane Designs and have collected your order before, please contact us to see if we can arrange collection for you.
All items sent via standard post will be delivered within 2 - 6 business days dependant on Australia Post. All items sent via express post will be delivered within 1 - 2 business days dependant on Australia Post. PLEASE NOTE: there is currently delays with deliveries due to the COVID-19 pandemic. Express is still the quickest way to receive your order as Aus Post priorities them.
Due to the wide variety of items that Meagan Jane Designs offers we now only make items as they're ordered. However, Meagan works hard to ensure all orders are sent out as quick as possible. Depending on what you order most orders are dispatched within 1 - 2 business days after they're received.
We happily accept PO Box orders.
Tracking your order:
Once your order has been dispatched from our office, you will receive an email with your tracking information.
If you haven't received a tracking email from us after 3 business days (since placing your order), please contact email@example.com and we will follow this up for you.
If you are not home at the time of delivery, the delivery driver will leave your parcel in a safe place, if for some reason it seems unsafe, they will leave a card and take your parcel to your local Australia Post office or attempt a redelivery.
Please get in touch before placing an order if you live outside of Australia. We will give you a few different options/quotes for you to determine if you'd like to place an order. Prices will depend on where you're located and what you're ordering. We will do our best to accommodate you, but shipping costs are out of our control and may be expensive.